Privacy Policy
Effective: 01/01/2025
At Patient Focused Neurology, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data, as well as your rights regarding your personal information. Please read this document carefully to understand our practices.
Introduction
Patient Focused Neurology specializes in neurological care and values the trust you place in us. This Privacy Policy explains our data collection practices and how we safeguard your information. By visiting our website or receiving services from our practice, you consent to the practices described below.
Information We Collect
Please note: We do not collect any personal or medical information through our website or any online scheduling portal. All personal and health information is collected in person at our office.
The following types of information may be collected when you visit our office and complete patient forms:
- Personal Identification Information: Name, phone number, address, and emergency contact.
- Health Information: Medical history, diagnosis, treatment plans, medications, and insurance details.
- SMS Consent: Mobile number and written consent for healthcare-related text messaging.
How We Collect Information
We collect information exclusively through:
- In-person forms: Completed during office visits.
- Direct communication: Emails, phone calls, and SMS related to your care.
We do not use our website to collect information, and we do not use cookies, tracking technologies, or embedded forms.
Purpose of Data Collection
Your information is used for the following:
- To provide neurological care and manage your appointments.
- To communicate with you regarding your healthcare.
- To fulfill legal or regulatory requirements.
SMS Consent
By providing your mobile number in person, you consent to receive SMS messages related to your care, such as appointment reminders and billing updates.
- Message frequency may vary.
- Message and data rates may apply.
- You may opt out at any time by replying STOP.
- SMS consent and phone numbers are not shared with any third parties or affiliates for marketing purposes.
Data Security Measures
Your data is protected through:
- Encrypted storage of sensitive information.
- Limited, role-based access to personal information.
- Routine system audits and safeguards.
Data Sharing
We do not sell or rent your information. Data is only shared:
- With treating healthcare providers when necessary.
- To comply with legal requirements (e.g., subpoenas or audits).
Your Rights
You have the right to:
- Access or request a copy of your data.
- Correct inaccurate information.
- Request deletion of your data (as allowed by law).
- Revoke SMS consent at any time.
For assistance with any of these rights, contact us at:
Patient Focused Neurology
Address: 2650 Jones Way #30 Simi Valley, CA 93065
Phone: (805) 579-9999
Email: office@pfneurology.com
Compliance with TCR Guidelines
We comply with The Campaign Registry (TCR) SMS standards. All mobile numbers are used only for healthcare-related messaging and not for marketing.