Privacy Policy
Effective: 01/01/2025
At Patient Focused Neurology, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data, as well as your rights regarding your personal information. Please read this document carefully to understand our practices.
Introduction
Patient Focused Neurology specializes in neurological care and values the trust you place in us. This Privacy Policy explains our data collection practices and how we safeguard your information. By visiting our website or receiving services from our practice, you consent to the practices described below.
Information We Collect
Please note: We do not collect any personal or medical information through our website or any online scheduling portal. All personal and health information is collected in person at our office.
The following types of information may be collected when you visit our office and complete patient forms:
- Personal Identification Information: Name, phone number, address, and emergency contact.
- Health Information: Medical history, diagnosis, treatment plans, medications, and insurance details.
- SMS Consent: Mobile number and signed consent for healthcare-related text messaging.
How We Collect Information
We collect information exclusively through:
- In-person forms: Completed during office visits.
- Direct communication: Emails, phone calls, and SMS related to your care.
We do not collect any information through our website, cookies, embedded forms, or tracking technologies.
Purpose of Data Collection
Your information is used for the following purposes:
- To provide neurological care and manage your appointments.
- To communicate with you regarding your healthcare.
To fulfill legal or regulatory requirements.
SMS Consent
By providing your mobile number in person, you consent to receive SMS messages related to your care, such as appointment reminders, insurance updates, and billing notices.
- Message frequency may vary.
- Message and data rates may apply.
- You may opt out at any time by replying STOP to any message.
- For help, reply HELP or contact our office.
Consent is collected in person only through signed patient intake forms. We do not collect SMS consent through our website or any online portal.
Data Security Measures
We implement strong data protection protocols to maintain the confidentiality and integrity of your information, including:
- Encrypted storage of sensitive information.
- Role-based access control.
- Routine system audits and safeguard procedures.
Data Sharing
We do not sell, rent, or share your personal information with any third parties for marketing purposes.
Specifically, mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Data may only be shared under the following circumstances:
- With treating healthcare providers when necessary for your care.
- To comply with legal obligations (e.g., audits, subpoenas, or regulatory requirements).
Your Rights
You have the right to:
- Request access to or a copy of your data.
- Correct or update any inaccurate information.
- Request deletion of your data, where legally permitted.
- Revoke SMS consent at any time.
To exercise these rights, contact us using the information below.
Contact Information
Patient Focused Neurology
2650 Jones Way #30
Simi Valley, CA 93065
Phone: (805) 579-9999
Email: office@pfneurology.com
Compliance with TCR Guidelines
We comply with The Campaign Registry (TCR) SMS standards. All mobile numbers are used exclusively for healthcare-related communication. No SMS consent data is shared with third parties for marketing.
This policy may be updated periodically. Please refer to this page for the most current version.